Tag Archives: Giselle Aguiar

Blogging helps drive traffic to your website 22 Aug

The Top 6 Benefits of Blogging for Business

Blogging takes too much time!

Blogging for Business works!That is the biggest complaint I get when I tell people that they need to blog 1-3 times a week for it to be effective.

However, if you don’t blog regularly, you risk having Google, the search engine completely ignore your website. Google wants fresh, relevant content written for the human reader.

Here are the Top 5 Benefits of Blogging for Business:

  1. Helps establish credibility and you can show off your expertise and knowledge
  2. Promote yourself or your business, product or service – build brand awareness
  3. Build a platform & a following – sharing your blog posts on social media gives people a reason to follow you
  4. Share opinions, how-to, reviews, advice – help solve peoples’ problems
  5. Search Engine Optimization (SEO) – it’s the fresh content that Google is looking for
  6. Drive traffic to your website which in turn helps build your email list and generate qualified leads

Blogging regularly continues to be a proven results-maker. Here’s what you need to do to get started:Blogging helps you grow a following

  1. Really get to know your target audience and give them the information that they need
  2. Set goals – how many visitors do you want to your site a month? How many conversions?
  3. Develop a strategic plan – how will you meet your goals?
  4. Develop a tactical plan – how will you implement the strategy? Use an editorial calendar.
  5. Get set-up properly with a website that has a blog integrated in it that’s yours and not on a “borrowed” platform. I recommend WordPress.
  6. Learn how to use the tools properly and effectively
  7. Implement – just do it!
  8. Monitor and measure – check your website statistics monthly to see what’s working and not working

What are you waiting for? Start blogging!

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing specialist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and teaches once a month at SCORE. Join her on Wednesdays with the Wiz on Facebook Live at 4 pm MST every Wednesday.

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How to Establish Your Brand in Social Media

This post originally appeared in the AZ Social Media Wiz Blog.

You are Your Brand!

You Need to Know How to Establish Your Brand in Social MediaWhether you like it or not, you are part of your brand. Especially if you’re a consultant, service provider, designer or professional anything.

You join a group like the chamber of commerce or an association as your business to promote your business. However, you attend networking lunches and other events as yourself. At that point, you are your brand!

So, your personal profiles in the social networks play an important part.

I know some of you want to stay as incognito as possible – get over it.

Like joining a networking organization, you get out of it what you put into it. That’s how today’s marketing works.

You can automate a lot of the media, but you still have to be social!

Is your LinkedIn profile 100% complete? Are you an “All-Star” or at least an “Expert”? If someone Googles your name, your LinkedIn profile usually comes up in the top 3 search results. And remember, you only have one chance to make a good first impression!

You Need to Know How to Establish Your Brand in Social Media
Having a LinkedIn profile without your picture is like going to a networking event with a paper bag over your head.

Just like you wouldn’t go to a networking event with a paper bag over your head – your online image is just as important. You don’t want fuzzy graphics or logos that are cut-off.

An incomplete social media profile is like having a sloppy lobby!

Branding should be consistent on all the social networks. They are like extensions of your website. People should know in seconds what you do and what you have to offer.

The average person has an attention span of 7 seconds.

Google indexes all the social media profiles – both personal and business.

Social Media is Here to Stay

It’s no joke. Yes, it could be fun and entertaining and annoying at times, but if you know how to work it properly, it can be a very effective marketing tool.

The key is to clearly identify your target market(s) and figure out which networks they use the most.

Though you should have a presence in the major ones: Facebook, Twitter, Google+, and LinkedIn, not everyone has to be on Pinterest, Snapchat or Instagram. It all depends on who you want to reach.

If you’re more B2C (Business to Consumer), you should be mastering Facebook, Pinterest and maybe Instagram. If you’re trying to reach the younger generation (12-24), you should check out Snapchat. B2B (Business to Business) – focus on LinkedIn and Facebook. If you want to drive traffic to your website (and who doesn’t), then you can automate content to Twitter and Google+.

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing specialist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and teaches once a month at SCORE. Join her on Wednesdays with the Wiz on Facebook Live at 4 pm MST every Wednesday.

 

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27 Jun

When do you see Social Media Marketing ROI?

How do you measure social media ROI?Whether you’ve been in business for a while or just starting up, a question that I often hear is, “When do I start seeing social media marketing ROI (return on investment)?

It depends.

Back in the days of old-fashioned marketing, determining your return on investment was fairly easy. Say you spent $500 placing an ad in the newspaper, and it garnered $1000 in sales. Your ROI is $500. Easy.

However, in today’s marketing, it’s not that easy. How did a customer find you? Did they Google you? Did they see a post on Facebook or Twitter that a friend of theirs shared? Were they driving by your store or restaurant or did they search an app on their mobile device? Also, what did you invest?

Today’s typical marketing costs are several:

  • Website design, hosting, domain name registration
  • Graphic designer
  • Your time
  • An employee’s time
  • Paid digital advertising on Google Adwords, social media or mobile
  • Printed collateral material like business cards, flyers or direct mail
  • Outdoor signage or billboards
  • Hiring someone to set up your social media profile pages
  • Taking classes on social media marketing

Stop thinking Social Media Marketing ROI and think KPI (Key Performance Indicators)

What are your goals and objectives? They could be:

  • Driving traffic to your website
  • Building your email list
  • Selling products or services on or off line.
  • Getting people to come to your store or restaurant
  • Building awareness
  • Fund raising
  • Establishing yourself as an expert
  • Driving word-of-mouth recommendations
  • Getting on the first page of Google search
  • Building a following on social media
  • Improving customer satisfaction/getting reviews
  • Promoting advocacy
  • Generating quality leads

Some of these are hard to measure. Like how do you know when you’re established as an expert? When you meet someone in an elevator or networking event and they say, “Hey, I’ve seen you on____” or “You’re the _______ lady/guy”! Some are more obvious:

  • When you have over 500 connections on LinkedIn
  • When you’ve got 1000 followers on Twitter
  • When you have 500 Facebook likes
  • When you’re getting 1000 visitors a month to your site

What does it mean to you?

This is different for every business, but you’ve got to identify your KPIs before you start doing any marketing. Write all this down. This becomes part of your overall marketing plan which is part of your overall business plan.

How long does it take to start seeing some Social Media Marketing ROI?

Again, it depends. Some take longer than others. You never know when something is going to take off. However, just because you’re on social media doesn’t mean what you’re posting is going to go viral. Understand this up front. It’s a marathon, not a sprint. You’re in it for the long-haul. Don’t expect overnight success. It doesn’t happen that way. And there are no guarantees that all this will work.

When I’m working with a client, it takes about 90 minutes a day for the first 30 days to build a following. That’s besides blogging 2-3 times a week. Once you have your following built, then it will take you less time. It should take you less than hour a day if you’re using the right tools and everything is set-up properly. Also, in the beginning, it’s like learning several software programs at the same time. It’ll be slow going at first, but once you get used to everything, it’ll take you less time to do what you need to do.

Checking your analytics and insights monthly

You have to check your analytics and insights at the end of every month. Both on your website with something like Google Analytics and on the social networks themselves. Each of the network provides analytics and/or insights which can tell you:

  • How many followers or likes you’ve gotten
  • Which posts got the best engagement (likes, comments, clicks or shares)
  • What other things your audience likes
  • Your following’s demographics: gender, age, location (Are they your target market?)

On your website, you want to see the monthly visitors growing each month. Besides that, you need to know:

  • Which search engines they used
  • Which social network where they on when they clicked on a link to your site
  • How long did they stay on your site
  • How many pages did they view while they were there
  • How many were returning visitors vs new
  • If you have a call-to-action (a freebie that you give away for a visitor’s email address), how many “converted”?

Based on your monthly analytics, you can then see what’s working and what’s not working and adjust your strategic and tactical marketing plans accordingly. You’ll also set new goals for the next month. If you met or surpassed your previous goals, then what you’re going is working. Keep it up. If you didn’t meet your goals, what happened?

  • Were you not blogging enough?
  • Did you not spend enough time engaging on the social networks?
  • Were you posting at the wrong times?
  • Did you not do enough research on your target market to understand how they use the networks and how best to reach them?

Wow! That’s a lot to comprehend! Unfortunately, if you don’t, you suffer the risk of getting left behind in the dust by your competition.

Have you been avoiding digital marketing? You can’t afford to wait any longer if you want to compete in today’s market. Start by attending one of my classes at Greater Phoenix SCORE. I usually do them on the first Thursday of each month. Please comment below with questions.

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing specialist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and teaches once a month at SCORE. Join her on Wednesdays with the Wiz on Facebook Live at 4 pm MST every Wednesday.

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3 reasons you want to Learn How to Blog 30 May

3 Reasons Why You Want to Learn How to Blog

You’re in business. You have a website. How do you attract people to your site? With a blog. That’s why you need to learn how to blog.3 Reasons you want to Learn How to Blog

The “if you build it they will come” mentality of a website doesn’t work in today’s inbound marketing world. People will search for what they want when they want or need it and it’s up to you to make sure your content comes up when they’re looking for what it is you have to offer.

Here are the 3 Reasons why you need to Learn How to Blog:

  1. Search Engine Optimization (SEO): When someone searches for what it is you have to offer, the freshest, most relevant content will come up first.
  2. Become known as an Expert in Your Field: The more you blog about what you know, the faster you’ll become a thought leader and an influencer with a following.
  3. Attract Interested Parties to Your Website: When used in combination with social media, you’ll drive potential clients to your website where you can turn a visitor into a lead and later a lead into a sale.

Where do you start?

  1. You need a blog on your website. Having a WordPress website will make it easy to do that.
  2. You need to clearly define your target market(s) and put yourself in their shoes.
  3. You need to learn how to blog properly and effectively.

I hold a blogging class at Greater Phoenix SCORE regularly. Check the schedule on the left or click here for the full schedule of classes.

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing strategist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and offers Social media classes at the new AZ Social Media Training Center. 602-738-1700. You can connect with Giselle online at LinkedIn or on Google+.

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How to avoid what happened to Sports Authority from happening to you? 2 May

How to Avoid what Happened to Sports Authority from Happening to you?

It’s sad to see businesses that you’ve known for so long die. The recent news that Sports Authority is closing all 450 of their stores hits home to every business owner no matter what size business you own. Sports Authority was a start-up once.

What did they do wrong? What did they not do that their competitors, Dick’s Sporting Goods, Big 5 and REI did or are doing? Why are they doing well and Sports Authority is liquidating.

“Their resilience is due to distinct business strategies: for Dick’s, a massive national footprint with a wide range of merchandise and niche products such as firearms; for Big 5, smaller footprint stores with a more limited assortment, but at lower prices; and for REI, a steadfast focus on customer experience.” LA Times, “When Sports Authority closes, these retailers win

What stands out?

  • wide range of merchandise
  • niche products
  • smaller footprint
  • limited assortment
  • lower prices
  • focus on customer experience

Here’s a video “Top 10 Brands that Failed” – and we know them all…. Listen carefully to the reasons why each went under.

No company is to big to fail. True, there sometimes are many factors that contribute to a company’s failure. Everything from the economy, the weather and the Internet have been blamed.

Circuit City is one that blew me away. The video states that their failures were:

  • inconvenient locations
  • bad customer service
  • not targeting gamers

That last one has to do with changing times. Not adapting to technological and generational changes are the downfall of many companies.

Are you keeping up? Have you been resisting change?

Besides keeping up with the times, you need to keep up with your competition. That’s what happened to Woolworth’s. I grew up across the street form a Woolworth’s in the Bronx. I have fond memories of mom and I going to the soda fountain. It was heartbreaking to see them close, but they couldn’t keep up with Walmart.

And lastly, it’s customer service. REI has taken it further to a “customer experience”. Cabela’s is another. I have a client, Saguaro Scuba in Mesa, who I love visiting, because when I walk into the store I’m instantly transported to the ocean – in the middle of the desert!

Even if you’re not a brick and mortar retail shop or restaurant, you still need to:

  • keep up with the times and the technology
  • keep tabs on your competition
  • make sure you keep the customers happy

You need to…

  1. Analyze monthly what’s working and what’s not working and why.
  2. Plan strategically how you want to reach your target market.
  3. Read customer reviews and address complaints quickly.

If you’re not sure in which direction your business is going, talking with a SCORE mentor will help. Click here to schedule a free mentoring session.

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing strategist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and offers Social media classes at the new AZ Social Media Training Center. 602-738-1700. You can connect with Giselle online at LinkedIn or on Google+.

 

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It's not who you know it's who your friends know 26 Apr

It’s Not Who You Know, it’s Who Your Friends Know

Who are your Friends? Remember the “6 Degrees of Separation”? Supposedly, “any two people on Earth are six or fewer acquaintance links apart.” (Wikipedia)

Social Media Friends - Networking on SteroidsNow, with social media – Networking on Steroids – it’s more like 3.5.

If you want to meet someone, let’s say an influencer in your field —

  • someone that you’re target market looks up to
  • someone with a huge following
  • someone that if they liked you, your service or your product and they shared it with their friends, you’d be set

How do you meet that person? More than likely they’re part of your LinkedIn network.

2 people join LinkedIn every second

linkedLinkedIn Mystery PersonIt’s easy enough to connect with them, but if they viewed your LinkedIn profile right now, would they be impressed? Would that person think that you were an expert in your field?

Or does your LinkedIn profile look like you’re looking for a job rather than owning your own company? It makes a difference. Or are you one of many Mystery People who don’t have a professional looking head shot.

You are your BRAND.

If you own your own company, on LinkedIn, you are an employee of that company. A company cannot have personal profile. A company gets a company profile and that’s how they’re indexed. If someone is searching for you, they can narrow the search by company or person. If you’re not in the right category, you won’t come up. (By the way, if someone Googles you or your company name, LinkedIn profiles are usually in the top 3 search results.)

This is Networking

You don’t join a chamber of commerce to sell your products. Well, yes, that is the ultimate goal, but the person you’re sitting next to at the lunch probably doesn’t want or need your product or service. HOWEVER, they may know someone who does.

You don’t know who they know. You don’t know who their clients are or their neighbors or family members. The more you get out there and are visible, the more you’ll be known for what you do. Every time you publish and article (post) on LinkedIn, you solidify your credibility all the more. Every time you share some useful information to a group you get noticed.

It’s See and be Seen

You want to become an influencer, a newsmaker, be known as the expert. LinkedIn can help, if you learn how to use the tool properly and effectively.

 

About the Author:

Giselle Aguiar, AZ Social Media WizGiselle Aguiar, founder of AZ Social Media Wiz is a social media, inbound and content marketing strategist & trainer helping business owners learn how to leverage the power of social media marketing, increase traffic to their websites, generate leads, increase brand awareness and establish themselves as experts in their fields. She’s the official social media, newsletter and blog manager for Greater Phoenix SCORE and offers Social media classes at the new AZ Social Media Training Center. 602-738-1700. You can connect with Giselle online at LinkedIn or on Google+.

 

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